Abbott Square Market Reopening

Updated 5/31/2020

First and foremost, we want to express our sincere concern for everyone who has been impacted by COVID-19.

Since it's conception, Abbott Square Market has been dedicated to genuine hospitality and taking great care of our people so they can take great care of you.

The health and wellbeing of our staff members and guests is our top priority, and we are approaching the reopening of our restaurants’ dining rooms with that as our guiding principle.

Preparations are under way to begin open-air table service on the patio of Abbott Square with the utmost care beginning June 3rd, with hopes to expand open spaced dining options inside the main building in the weeks that follow. We are looking forward to welcoming you back as our guests and wanted to share with you some of the actions we are taking.

In addition to all safety procedures currently in place, we will be implementing the following when we reopen:

-Maintaining county approved guest & staff capacity

-Closing off all touch doors and utilizing only two touch-free thresholds for entrance and exit

-Reconfiguring seating on the patio to meet social distancing guidelines

-Waiting lines with social distancing practices monitored by market staff

-Using floor decals to remind guests to keep to social distancing protocols

-Having dedicated staff through every meal period solely responsible to sanitize all high contact areas

-Continuing wellness checks of all staff members before each shift, including temperature checks with a thermometer

-Providing all staff and managers in our dining hall and kitchens with personal protective equipment, including masks and gloves

-Reinforcing staff hand washing routinely

-Having hand sanitizer available at each restaurant and in the square for guests

-Using disposable and touch-free menus

-Signage to indicate when tables are clean for use

-Providing takeout containers for guests who prefer to wrap their own leftovers

-Providing disposable plate ware

-Closing off restrooms to public until authorized for public use

These are just some of the changes we are making to protect your safety while at the same time providing the hospitality and delicious, memorable experience you’ve come to expect from us.

Whether you order by phone and pick up at our restaurants, use our curbside service, or have an order delivered to your doors (when available), we are here to help you continue to enjoy your market favorites. Due to the current situation, we are offering a slightly limited menu for now.

Please view menus online through the "Vendors" link.

TAKE-OUT

In addition maintaining our high level of cleanliness and sanitation practices in all of our restaurants, we are taking extra precautions to help ensure a safe experience when picking up take-out orders from our restaurants. This includes:

-Ensuring that our teams have the information they need to remain healthy and instructing them to stay home if they’re not feeling well

-Ensuring proper social distancing is maintained; this includes increasing the distance between our guests and cashiers to minimize contact, and placing markings on our floors to help guests distance themselves from others

-Cleaning and sanitizing all cashier counter surfaces, pens and pagers after each use

-Positioning our credit card machines so that guests may swipe their own credit cards without staff assistance

-Requiring all managers and staff members to wear gloves when interacting with our guests

-Requiring constant and thorough hand washing

-Transitioning to wrapped utensils for those guests who request utensils

-Cleaning and sanitizing all door handles throughout the day, and leaving front garage doors open to minimize contact

Helpful hints to minimize contact:

- Order online or by phone and pay ahead (saves you time and significantly minimizes contact)

-Use our Curbside pickup service whether you’re ordering online or phoning in your order; you don’t even have to get out of your car—it’s like our own drive thru! The metered parking spaces directly in front of the Museum of Art and History main entrance at Front St. will be reserved for our curbside service daily.

We care deeply about our people. They are what makes our company so special. With that as our guiding principle:

-We are ensuring that our teams have the information they need to remain healthy and are instructing them to stay home if they’re not feeling well.

-We are maintaining benefits eligibility for all staff members who may not be able to maintain the required work hours, either due to their own illness or lack of available hours.

-We are following the guidance of the CDC and our local health departments and will continue to do so throughout this evolving situation.

We encourage you to stay healthy and we look forward to serving you soon.

Sincerely,

Abbott Square Market

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